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This accessibility statement applies to the website.

We aim to not just meet but exceed the standards set by the Web Content Accessibility Guidelines (WCAG) 2.1 level AAA standards and ISO 30071-1, as well as other accessibility guidelines and best practices. This accessibility statement outlines our efforts to make this website more accessible, as well as our ongoing commitment to improving accessibility for all. We value feedback and input from our users, and we encourage you to contact us if you have any suggestions or concerns regarding accessibility.

Our commitment

Accessibility is an ongoing journey. We’re dedicated to continuously testing and improving this website to make sure it’s accessible to everyone. We’ll regularly test for issues and make changes based on feedback from users, including disabled people to keep it accessible to all.

Accessibility Features

The following feature have been incorporated into the design of this website to make it more accessible.

WP Accessibility Toolbar

We’ve integrated the WP Accessibility Toolbar into our website design to enhance accessibility. This toolbar offers various features to help access and interact with our digital content more easily. You can find the WP Accessibility Toolbar icon on the right side of any page on our website. Here are some key features it offers:

  1. Increase or decrease text size.
  2. Change website colours to greyscale.
  3. Change the website colours to high contrast.
  4. Change the website colours to negative contrast.
  5. Change the background colours to light.
  6. Add underline to all links.
  7. Change the website font to be more readable.

For more details on how to use the WP Accessibility website.


We’ve included Signly on our website, which acts as a sign language assistant for BSL users. Similar to screen readers for those with sight loss, Signly helps Deaf users navigate the site independently by providing sign language translations for each page. You can access Signly at the bottom right corner of each webpage.

  • Signly captures the text on this website and then sends it to Signly Studio to be translated
  • Signly’s proficient deaf sign language translators swiftly record the content in their home studios
  • Any site updates or new content are checked daily and recorded promptly, ensuring that this web content is always accessible
  • It also provides an option for users to request translations of pages not yet translated.

Keyboard features

  1. Users can navigate interactive elements of the website using the tab key
  2. Non-interactive elements are not reached using the tab key including those that are hidden or off screen
  3. Users can move in reverse order using shift + tab key
  4. Users can access interactive elements using the enter key.

Focus feature

  1. Focus indicators are included on interactive elements including links, buttons, form controls, input fields, radio buttons and checkboxes
  2. The focus indicator is visible and meets contrast requirements
  3. The focus indicators move in a logical order from top to the bottom of the page.

Element interaction

  1. Buttons can be clicked with Space
  2. Buttons can be clicked with Enter
  3. Modal dialogs can be closed with ESC
  4. Links can be opened with Enter
  5. Radio button navigation can be performed with arrow keys
  6. Checkboxes can be checked with Space
  7. Checkboxes can be unchecked with Space
  8. Select can be opened with Enter key
  9. Select can be opened with Down arrow key
  10. Option navigation can be performed with up/down arrow keys
  11. Choose option can be performed with Enter
  12. Close option dropdown can be performed with Esc.

Display & Orientation

  • 200% zoom – no information or functionality loss
  • 300% zoom – no information or functionality loss and no horizontal scrolling
  • Landscape orientation on device works as expected
  • There’s no information or functionality loss when changing orientation.

Screen Readers JAWS, NVDA and VoiceOver

  1. Navigate most of the website using speech recognition software
  2. Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  3. Keyboard operability works as expected
  4. Content order works as expected using down arrow key
  5. Each interactive element has role, name (according to the site’s main language) and state
  6. Visually hidden content is not read by a screen reader
  7. Any information that appears dynamically on the screen is conveyed to the user. (e.g. “Thank you” message after submitting the form)
  8. Meaningful images have an appropriate alt text in the site’s language
  9. Decorative images have an empty alt text (so screen readers would ignore them).

Brand Colours

  1. Check the contrast between each text element and its background
  2. The contrast for “Regular Size Text” should be at least 4.5:1
  3. The contrast for “Large Text” should be at least 3:1
  4. Large text is defined as either greater than 24px or than 18.5px bold”
  5. Not textual elements (e.g. icons / graphs / buttons) should have a contrast ratio of at least 3:1 to their background

Accessible Theme

This site uses a bespoke custom WordPress theme developed with accessibility ‘baked in to it’. This includes correct coding standards of html semantics used to build each custom component.

Accessibility Testing

Our process of testing was based on ensuring content of each page build was tested thoroughly.

  1. Completing testing for The W3C Markup Validation Service to mitigate bugs and ensure the code of this site is of the highest quality
  2. This site has completed browser testing on all major browsers for the latest 2 versions of each browser: Mozilla Firefox, I.E. Edge, Chrome, Safari and Opera
  3. This site has completed WAVE testing
  4. This site scores 100% for accessibility in our lighthouse report for mobile and desktop.

Compliance status

We believe this website is compliant with the Web Content Accessibility Guidelines version 2.1 AAA standard.

Accessibility Limitations

None that we are aware of, at this time.

Feedback and contact information

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any barriers not listed on this page or think we’re not meeting accessibility requirements, please contact us via the Contact page.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Further resources

While we’ve done our best to make the site accessible,  you might enhance your experience by adjusting your computer settings to better suit your needs. You can change things like colours, text size, or even have the site read aloud.

For assistance with customising your experience using accessibility features already on your computer or by installing additional assistive technologies, check out these helpful sites:

Preparation of this Accessibility Statement

This statement was prepared on 11 July 2023 and follows the advice on accessibility statements in ISO 30071-1.

This website was last tested on 21 April 2024.

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